360 Angles Privacy Policy

Version 1.0, 23-December-2020

 

At 360 Angles, privacy is very important, both for you and for us. We will do our best to ensure that the data you let us process is handled in a secured way, with focusing on your integrity. This privacy policy describes the data we collect, how and why we use it and where you can find out more.

Any capitalized words used but not defined here, shall have the same meaning as described in the terms and conditions available at https://360angles.com/terms-of-use/

 

Whose data do we collect?

What data we collect depends on how you interact with us and, based on the main ways to interact with us, “you” are most likely:

• a “User”, who signed up for an Account directly with 360 Angles for a Paid Version or Free Version
• an “Organization Contact Person”, who is 360 Angles’s point of contact at the organization
• a member of an “Audience”, who anonymously interacts with Surveys on any of 360 Angles websites
• a “Visitor” who visits any of our Websites, sends us emails, attends webinars, participates in contests, surveys or in any way interacts with us or uses parts of our Services without having signed up with 360 Angles.

 

Data Collection

Based on who you are, we collect the following:

• Contacts: such as your name, email address, billing address.
• Interaction Information: Meaning information on how you interact with the Services and your system activities including and not limited to (dates, times, and details of log-on and log-off including information on your history with 360 Angles; technical data such as page response times, download errors, personal preferences; and your interactions with the customer service.
• Device Information: e.g. IP address, browser settings, user agent, operating system & platform, and screen resolution. For example, We may use an IP address received from your browser or device to determine the which screen resolutions suits your device best to provide you with the best screen resolution available.
• Third-Party Information: We may use third-party sites and third-party platforms as well as publicly available information in order to collect and add some information to the information provided by you, in order to give you relevant communication (for marketing purposes). Such as additional work-related profile information.
• Additional Information – Means any other information, when submitted to our Websites or if you, for example, participate in a, contest, request support, write reviews, or otherwise communicate with 360 Angles. Examples of such collected information could be your job title and phone number if you decide to provide us with that.
• Cookie Information – Please see our Cookie Policy for more information.

You (unless you are your organization representative, then your organization is our Customer) are responsible for personal data included in information provided by you to the Surveys in your use of the Application (e.g. text, documents, and pictures submitted electronically), including also personal data given by Audience in their interaction with your Survey(s). 360 Angles will only store such personal data to the extent provided and because of your use of the Application.

Data processing

We process the data depending on the type of User as clarified in the below table:

Users

We may process:	with the purpose to:	and the legal basis being:
Device Information	Specify the screen resolution and its size to provide you with the best view and services	contractual obligations
Contacts, Device Information, Third Party Information	provide you support through chat and email and/or communicate with you	contractual obligations
Contacts and Device Information	send you invoices	contractual obligations
Contacts, Device Information, Interaction Information, Third Party Information and Cookie Information	perform monitoring and incident tracking, such as to troubleshoot the Services, detect errors and other issues	contractual obligations
Contacts, Device Information and Interaction Information	detect multi-use, fraud behavior and other acts in violation of the Terms	contractual obligations
Contacts, Device Information and Cookie Information	provide suitable security measures	contractual obligations
Contacts, Device Information and Interaction Information	conduct research and service enhancements through, for example, data analytics and other types of testing / optimization exercises	legitimate interest
Third Party Information	perform marketing activities	legitimate interest
Contacts	perform direct marketing via email	your consent
Cookie Information	perform marketing activities and provide appropriate security measures, as examples, please read our full Cookie Policy for more information	legitimate interest and your consent
Additional Information	communicate with you	legitimate interest and your consent

 

Organization contact person

We may process:	with the purpose to:	and the legal basis being:
Contacts and Additional Information	communicate with you and provide support	legitimate interest and/or your consent
Contacts and Device Information	send you invoices	legitimate interest
Contacts	retain a good record keeping in the day-to-day business activities	legitimate interest
Contacts	perform direct marketing via email	with your consent
Cookie Information	perform marketing activities and provide appropriate security measures, please read our full Cookie Policy for more information	legitimate interest and your consent

  

Audience

We may process:	with the purpose to:	and the legal basis being:
Device Information	enable for you to vote/add respond to surveys, presentations and prevent abuse	contractual obligations
Contacts (email address)	enable for a User to send you the survey or presentation you have interacted with, which is optional	contractual obligations
Contacts (email address)	conduct direct marketing via email (if you have provided us your email address to receive a survey or presentation which is optional)	your consent
Cookie Information	perform marketing activities and provide necessary security measures, please read our full Cookie Policy for more information	legitimate interest and your consent

 

Visitors

We may process:	with the purpose to:	and the legal basis being:
Device Information	Specify the screen resolution and its size to provide you with the best view and services	contractual obligations
Contacts, Device Information, Third Party Information	provide you support through chat and email and/or communicate with you	contractual obligations
Contacts, Device Information, Interaction Information, Third Party Information and Cookie Information	perform monitoring and incident tracking, such as to troubleshoot the Services, detect errors and other issues	contractual obligations
Contacts, Device Information and Interaction Information	detect multi-use, fraud behavior and other acts in violation of the Terms	contractual obligations
Contacts, Device Information and Cookie Information	provide suitable security measures	contractual obligations
Contacts, Device Information and Interaction Information	conduct research and service enhancements through, data analytics and other types of testing / optimization exercises	legitimate interest
Third Party Information	perform marketing activities	legitimate interest
Contacts	perform direct marketing via email	your consent
Cookie Information	perform marketing activities and provide appropriate security measures, as examples, please read our full Cookie Policy for more information	legitimate interest and your consent
Additional Information	communicate with you	legitimate interest and your consent

 

Data storage duration

If you are a User, you are able to delete surveys or campaigns that you have created at any time. That would be applicable if you have signed up to use our application or website. You can delete your contact details and all personal information including deleting the account itself by sending a deletion request by email to us on support@360angles.com. We will in this case process your request within 30 days.

 

HTTP requests IP-addresses (that originate from any User or a member of the Audience) of those who visits any of our websites, we do not store any such information unless it was necessary for monitoring and security purposes.

We store personal data if needed for the purpose described in this Privacy Policy but please note that we may store personal data for a longer period if needed to fulfil legal requirements.

Other circumstances when your data may be processed, shared, or disclosed

If you have subscribed to be notified of changes to our Terms and Policies we will use your email address to communicate with you.

During a change to 360 Angles’s business. If 360 Angles engages in, for example, a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of 360 Angles’s assets or stock, financing or similar transactions or proceedings, or steps in contemplation of such activities (e.g. due diligence), some or all your personal data may be shared or transferred, subject to standard confidentiality arrangements.

Combined or de-identified data. We may reveal or use combined or de-identified data for any type of business-related purpose such as with prospects, partners for business or research purposes.

We enforce our rights to prevent fraud, and for safety. We reserve the right to reveal all kinds of data to protect and defend our rights, property, or safety. and third parties rights, property or safety, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.

To abide by the laws. If we receive a request for information, we may disclose all kinds of data, if this is required by mandatory applicable laws, governmental regulations, or rules or by any order of court of competent jurisdiction, arbitral or governmental authority.

With permission. We may share personal data and other data with third parties when we have permission to do so.

Third-Party Service Providers

We involve third party companies or individuals as service providers or business partners to process your Account to support our business. These third parties are our processors and may, for example, provide and help us with computing and storage services. From time to time, we may eliminate or engage new processors and when we do 360 Angles will ensure via a written contract that the processor may access and use your data only to deliver the services 360 Angles has engaged them to provide and is forbidden from using such data for any other purpose. 360 Angles will ensure that processors are restricted by written agreements that require them to provide at least the level of data protection required of 360 Angles.

 

Data storage location

We might transfer your data to other countries than the country that you are in. most of data clouds and processors are located within the United States of America, all of these certified processors are engaged with and abiding by the different national laws of data privacy, and abiding by the united states and European laws. The European & American laws were created to ensure provision of highest level of safety and privacy of your data.

Your rights

• Controlling account service settings: You can always access and control the contents of your Account by logging into your Account.
• Right to restrict processing of your data. If you deem that your information is incorrect or deem that we use your data unlawfully, you have the right to ask us to stop or limit the processing, your request can be sent by email to support@360Angles.com.
• Right to rectification. You have the right to correct wrong or incomplete information about yourself which you can do by managing your Account and the content contained in it through your account settings page or, in relation to personal data not manageable by the account settings page, by sending an email to support@360Angles.com.
• Right to be informed. You have the right to be advised about how we process your information. We do this by this Privacy Policy, other details on our website, and by answering your questions that you may send to us.
• Right to access your data. You may request a copy of your data by email to support@360angles.com if you would like to know what personal data we process about you. This copy of your personal data can also be supplied in a machine-readable format.
• Right to deletion. You have the right to request deletion of your personal data, for example when it is no longer required for us to process the data for the purpose it was collected, or when you have withdrawn your consent, which you request by email to support@360angles.com. 

 

We shall respond to any of the above requests promptly and within 30 days after receiving your email. However, 360 Angles may have to be requested by law to some of your personal contact details even if you request for complete deletion.

Age limit

The Services are addressed to organizations and individuals being eighteen years of age or older. By registering an Account, you warrant and represent that you have that legal age as further described in the Terms.

Contact

360 Angles AB is a Jordanian limited liability company with registration number 200175793 and registered in Amman, Jordan. You can always reach us at info@360angles.com.

Changes To This Privacy Policy

We may alter this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes essential, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, we will provide additional notice through the Services or via email. If you disagree with the changes to this Privacy Policy, you should delete your Account. 

 

Payment related data

We use Hyperpay as a third party for payment services. HyperPay is a powerful payment gateway, transforming the online buying experience in the MENA region. Hyperpay enables internet businesses to accept and manage payments online, with more flexibility, security and ease. Hyperpay is always abiding with payment cards international safety standards to process any online payment to ensure highest levels of safety to ensure providing the best environment for paid online services.